Online Brand Compliance - Reputation Management

Compliance Introduction

Organizations struggle to monitor and enforce online compliance. Metamend’s Compliance monitoring solution is a process of identifying any breach in compliance policies in place, incidents and inappropriate behavior from independent representatives or resellers.

Compliance Issues

To meet your company policy and avoid any possible liability issues, organizations should address all aspects and elements of compliance monitoring to coincide with the policies in place.

Compliance begins with defining your risk and control policies currently in place. Compliance reporting also requires the ongoing monitoring for incident events that impact the reputation and online brand. This involves building processes to detect unauthorized activity, monitoring of resellers, automated alerts when incidents happen, and identification of significant activity impacting the company’s reputation.

Compliance Solutions

Automated processes at times are not enough when monitoring for these incidents. Organizations also need to have processes in place for industry experts reporting suspected or known incidents online.

Learn about Reputation Management (launches default media player) from David Howell on WebmasterRadio.fm on managing your online reputation. Or Contact Us for a GAP Analysis.

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